We take ALL the responsibility
Don’t you hate it when your web designer blames your hosting for a site that’s down, only to have the hosting company throw the blame straight back at the web designer? You’re stuck in the middle with no website.
When we host & maintain the website we created, we have no excuses and no-one to blame.
The buck stops with us.
Website & Email Hosting Packages
1. General hosting
Standard web & email hosting for your standard WordPress or HTML website with average traffic.- Free .CO.ZA domain name registration & annual renewals.
- Up to 10 email accounts
- 10GB storage
- Unlimited bandwidth
- 1 CPU core | 500MB RAM
- Daily backups
- SSL certificate
- Turbo boost for WordPress using Litespeed optimised caching
2. Better hosting
More than average for a WordPress website with advanced features (eg: eCommerce) and greater traffic.- Free .CO.ZA domain name registration & annual renewals.
- Up to 20 email accounts
- 20GB storage
- 3TB bandwidth
- 2 CPU core | 3GB RAM
- Daily backups
- SSL certificate
- Turbo boost for WordPress using Litespeed optimised caching
3. Custom hosting
When you outgrow the others: More resources, a VPS, right up to dedicated servers. Whatever you need.- Dedicated servers go as high as 64 cores and 128GB of RAM, so the sky is the limit here. We need to have a proper meeting to assess your needs and come back with a proposal. Here are some pricing guidelines:
- VPS (Virtual server): R2,500 – R5,000pm
- Dedicated server: R6,000 – R9,000pm
Maintenance Packages
Build the package you need. Start with the set-up and add the ongoing services you need on a monthly basis.
(If we built your site and hosting it, then the initial set-up won’t be required because most of it will have already been done.)
1. Initial set-up
We need to do this before proceeding with maintenance upkeep of your site. If we built the site, this will not be needed.- Create/delete users
- Delete spam comments
- Install security
- Implement security measures
- Setup backups (off-site)
- Add rCaptcha & SSL
- Check all licenses
- Install an activity logger
- Check PHP & SQL versions
- Check hosting resources
- Provide recommendations
2. Maintenance
Monthly upkeep of your website keeping it healthy. Do all the scary stuff and generally watch out for hacking /corruptions. If something breaks, we fix it at no extra charge.- Run all plugin/theme/core updates
- Check backups are running
- Visual inspection of site (test links, missing content, corruptions)
- Run security & anti-virus scans (and implement recomendations)
- Check users & comments
- Track activity (changes, logs, emails, etc.)
- Perform any repairs that are required
- Note: An initial setup is required. Depending on the current state of the site, it will cost R1450. See below for details.
- For standard WordPress websites, not eCommerce websites.
3. Changes and updates
Buy a few bundled hours to make changes you request to avoid our full price adhock rates.- R350 per hour of changes (Usually R750 per hour)
- Add as many as you think you need at checkout
- These hours do not carry over to the next month. (They are at half price, so use it or lose it)
- Changes are considered as any request made by you (the client), not changes volunteered by us (DesignDesk), eg: Changes, Modifications, Design, Consulting, Advice, Research, Reports, Proposals, Documentation, Training – ie: any web-related service DesignDesk offers.
Service add-ons
Build your own hosting package with these extra options
WordPress maintenance
We manage the health of your site. Running updates to the WordPress core, plugins and themes can be scary and the risk of something going wrong is very real. Leave it to us. Don’t stress.
And if the site does actually get compromised/broken, we fix it at no extra charge.
Realtime backups
If you’re running an eCommerce store using WooCommerce, then a daily backup isn’t sufficient. Imagine the grief of losing a day’s worth of orders? You’ve received payment, but don’t know what to send and to who. We backup your site after every sale so you’re always up to date.
Offsite Security
Remote security scanning and repairs. You wouldn’t use a laptop in a coffee shop without protection, so why not your website which is permanently presented to the public (and malware)? Off-site scanning is not affected by any corrupted files in your site, so it’s far superior.
Extras Price-list
Either add these to the packages above if they are not already included, or take them on their own. The choice is yours.
WordPress maintenance (simple site for once-month updates) eg: A few pages with a blog |
R550 per month |
WordPress maintenance (Complex site or eCommerce) As above, but a busy site. eg: 1 sale per hour or more. |
R2250 per month |
Realtime off-site backups with maintenance (Backups within 10 minutes of any event, eg: a sale) | R485 per month |
Once-off website hardening & improved security (setup for maintenance) | R1450 once-off |
Off-site, third-party active security (malware scanning & firewall) |
R250 per month |
Go on... Blame us!
Put your website & hosting in our hands and point just one finger at one company… us (though it really shouldn’t happen often – we only use the best hosting providers and we are pretty darn good at what we do)